TERMS OF USAGE/SERVICE
Terms and Conditions
These Terms and Conditions ("Terms") govern your use of the services offered by Berri Life Pvt. Ltd. ("Service," "Berri," "we," or "us") through our mobile application ("App") or website ("Web") (collectively referred to as the "Platform"). By accessing and using the Platform, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.
  1. 1. Cookies and Privacy

    By using the Platform, you consent to our use of cookies in accordance with our Privacy Policy. The use of cookies helps enhance your experience, and you agree to the collection of certain personal data as described in our Privacy Policy.

  2. 2. Acceptance of Terms

    Your use of the Platform is also governed by any policies, rules, or guidelines we may notify you of from time to time, collectively referred to as "Related Agreements." If you do not agree to these Terms or are under the age of 18, you may not use the Service.

  3. 3. License to Use the Platform

    Berri grants you a limited, non-exclusive, non-transferable license to use the Platform for personal purposes only. All content and materials on the Platform, including but not limited to software, text, music, video, and graphics, are protected by intellectual property laws and are owned by Berri or its licensors.

    You may not reverse engineer, decompile, or modify the Platform in any way. Any unauthorized use of the Platform or its materials is strictly prohibited.

  4. 4. User Content

    You are responsible for any content you post or share on the Platform. By posting content, you grant Berri a perpetual, worldwide, royalty-free, sublicensable license to use, modify, and distribute your content as necessary to provide the Service.

    You agree that your content will not violate any laws or third-party rights and will not be offensive or harmful. Berri reserves the right to remove any content that violates these Terms and to suspend accounts engaged in such violations.

  5. 5. Account Setup and Security

    When creating an account, you must provide accurate and complete information. You are responsible for safeguarding your password and all actions taken under your account. Berri is not liable for any unauthorized use of your account. If you discover any unauthorized activity, you must notify us immediately at support@berrilife.com.

  6. 6. Teleconsultation Services

    Berri allows you to connect with mental health professionals, such as licensed therapists, for teleconsultations. While we facilitate these sessions, Berri is not responsible for the medical services provided by practitioners. You acknowledge that Berri is not involved in the direct provision of healthcare.

  7. 7. Payments and Bookings

    All bookings for therapy sessions or other services on the Platform must be made through the Platform, with payments processed via third-party providers. Berri does not store your payment details and will not be liable for any payment issues beyond our control. However, we will assist in resolving any concerns.

  8. 8. Account Termination

    You may terminate your account at any time by contacting us at support@berrilife.com. Berri reserves the right to terminate or suspend your account if you breach these Terms or engage in illegal or harmful activities.

  9. 9. Acceptable Use

    You agree not to use the Platform for any unlawful or harmful purposes, including but not limited to data mining, spamming, or distributing malware. You also agree not to impair the operation or availability of the Platform.

  10. 10. Data Privacy and Security

    Berri complies with applicable data protection laws, including the Indian Information Technology Act, 2000. We use appropriate security measures to protect your data. Please review our Privacy Policy to understand how your personal information is handled.

  11. 11. Dispute Resolution

    All disputes arising from the use of Berri's services shall be resolved through arbitration in Delhi, as governed by Indian law. The courts in Delhi shall have exclusive jurisdiction over any claims or disputes arising from the Service.

  12. 12. Indemnity

    You agree to indemnify and hold Berri and its affiliates harmless from any claims, damages, or legal costs arising from your use of the Platform or any breach of these Terms.

  13. 13. Limitation of Liability

    Berri will not be liable for any direct or indirect damages arising from your use of the Platform. Our liability is limited to the amount you have paid for the Service, up to a maximum of ₹1,000.

  14. 14. Changes to Terms

    We reserve the right to modify these Terms at any time. By continuing to use the Platform after changes are made, you accept the new Terms. You are encouraged to review these Terms periodically.

  15. 15. Entire Agreement

    These Terms, along with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Berri regarding your use of the Platform.

For any inquiries, please contact us at: Email: support@berri.life